Appendix: Troubleshooting

This article helps you to troubleshoot problems with the prerequisites in Dundas BI installation.

This article helps you to troubleshoot problems with logging in to Dundas BI using Windows Authentication.

This article helps you to troubleshoot problems with logging in to Dundas BI using the login screen.

This article helps you to troubleshoot issues with connecting to a SQL Server database.

This article helps you to resolve issues with connecting to Excel data in Dundas BI.

This article helps you to resolve issues with connecting to flat files (CSV) in Dundas BI.

This article helps you to troubleshoot issues with connecting to SQL Server Analysis Services (SSAS).

This article describes a breaking change in Firefox version 59 affecting visualizations in Dundas BI and how to resolve it.

The context menu may not show on right-click for certain devices and browsers with touch screen capabilities.

This article helps you troubleshoot issues related to sharing and when including exported content in notifications.

Certain versions of Internet Explorer may only show the Windows log on option on the log on page.

If you have set up notifications but aren't receiving them as expected, there are some settings to check and logs to review for any related errors.

When designing a dashboard, it's important to keep performance concerns in mind. Many simple steps taken during the design phase will dramatically improve performance and reduce the overall time to completion.

This article lists all available performance measurements in Dundas BI.

This article helps you to troubleshoot issues with the Dundas BI Viewer Web Part for SharePoint.

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