Not another 1-800 number
We’re passionate about helping your business unlock the power of data through the use of modern analytics. We make that happen by ensuring you get as much value as possible from our software, and are put in a position to realize powerful business impact. With Dundas, hands-on, personalized service and our undivided attention are sort of the norm. Our approach is about more than just giving you tutorials or access to our User Community. It’s about us immersing ourselves in your unique project, and working tirelessly to deliver the exact solution you want and need. How’s that for ‘Support’?
When partnering with Dundas (this is definitely a partnership), our entire company is in your corner, championing your success, and helping you make the most out of our technology.
READ WHAT REAL USERS HAVE TO SAY
The Dundas difference. Your success matters to us
We’re relentless in our pursuit of ensuring your success. For us, client success is our identity. Whether it’s a one-time request or an ongoing relationship, with Dundas, you can expect us to make sure you truly optimize your BI investment. After all, that’s what friends are for!
You wouldn’t settle for second best, so why should we? We make it our mission to fully understand the business problem you’re trying to solve, so that we can deliver the best possible solution. We’d say we’ve helped thousands of customers like you, but we’d be lying; there’s only one YOU, and we make sure you get the right solution for your unique scenario.
From providing customized demos, to pre-sales training and support, to POCs and an exclusive VIP community, we’ve got your needs covered. We’ll fast-track your project, save you time and money, and focus on the long-term success of your organization.
CALCULATE THE ROI OF BUSINESS INTELLIGENCEExpert help, every step of the way
Put the power of our experts behind your investment. We’ll make sure you have the knowledge, skills and support you need to reach your BI and analytics project and organizational goals. We’ve made it our business to understand your business, and ensure you’re well equipped to achieve a lasting competitive advantage. From the moment you connect with us, you’ll get the expert help you need, where you need it most.
EXPLORE ALL AVAILABLE SERVICES
Dedicated support team
Your wish is our command! Our expert Support team is dedicated to the continuous support of your project, and is unwavering in its resolve to understand your project and deliver outstanding, consistent service.
Resources you need
Like to learn as you go? We’ve got the resources and tools to assist you in getting started, finding answers and enriching your skills with a full library of documentation, articles, videos, user forums, webinars, blogs, success stories and more.
Jump Start program
Building a customer-facing solution? Get to market faster with the right solution. We’ll craft a comprehensive plan and work ‘round-the-clock to ensure you deliver powerful, interactive dashboards, reports and analytics your customers will love. With this program, you’ll get dedicated and unlimited support, regular meetings with our experts, a POC and training!
Training
As your number one fans, we’d love to see you succeed! We’ll help you create Dundas BI and visualization experts within your company with hands-on, personal training sessions, online eLearning, and workshops. Once we’re done with you, you’ll have the skills you need to get the most out of your BI and dashboard solution
Join The Dundas Community
Where would we be without you; our amazing customers and partners? You’re the driving force behind everything we do (and we mean everything)! So why should we have all the fun?
We’ve created an exclusive program, just for (you guessed it) you! Within this program, you’ll get the opportunity to connect with other valued Dundas customers, access to hundreds of activities and challenges that will enhance your experience with Dundas BI, and a chance at some really, really great prizes! It’s the least we could do.
LEARN MORE ABOUT THE COMMUNITY
Remove guesswork from the equation.
Let us show you how Dundas BI can help your business. Enjoy an open-ended and interactive discussion tailored to your needs, led by a highly skilled business intelligence expert. It’s our engaging, personal approach to understanding and solving your problem that sets us apart. Don’t take it from us - see for yourself why Dundas is a market leader.
Follow Us
Support